LibraryScenariosWhy quality standards become negotiable under pressure
Scenario

Why quality standards become negotiable under pressure

I work in quality assurance at a steel mill and I keep finding defects in products going to bridge construction projects but my supervisor says the specifications are conservative enough that it does not matter.

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More people experience this than they realize.

What we've seen

You keep finding flaws in steel headed for bridges, but your boss says it's fine.

Ideas that help explain it
Worth thinking about

“Where Are You with Manufacturing — Mining, Utilities & Process Industries?”

If this sounds familiar, the Library can help you find the bigger picture.