LibraryScenariosWhen Quality Standards Conflict with Processing Demands
Scenario

When Quality Standards Conflict with Processing Demands

I work in receiving and I keep finding damaged products that we are supposed to process anyway and I do not understand who is supposed to care about this.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You keep spotting problems at work but nobody seems to care, and that makes you feel part of the mess.

Ideas that help explain it
Worth thinking about

“Where Are You with Transportation — Warehousing & Distribution?”

If this sounds familiar, the Library can help you find the bigger picture.