Periagoge
Scenario

When profitability data conflicts with customer satisfaction goals

My analysis keeps showing that our most profitable customers are also our most complained-about accounts and no one wants to discuss what that means.

More people experience this than they realize.

What we've seen

You are revealing an uncomfortable truth about the relationship between money and values in your business.

Your guide for this
Aurelius
Aurelius works with people navigating exactly this kind of situation.
Ideas that help explain it
Worth thinking about

“Where Are You with Analytics?”

Peri

Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.

If this sounds familiar, the Library can help you find the bigger picture.