LibraryScenariosWhen major accounts leave and expose complacency
Scenario

When major accounts leave and expose complacency

My biggest client just told me they are switching vendors and I realize I have been coasting on this relationship instead of prospecting.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

Losing your biggest client just showed you how long you've been coasting instead of chasing new business.

Ideas that help explain it
Worth thinking about

“Where Are You with Sales?”

If this sounds familiar, the Library can help you find the bigger picture.