My boss says I need to be more assertive with difficult customers, but when I stood up to someone who was screaming at me she said I was being too aggressive.
More people experience this than they realize.
You are being given impossible standards that shift based on outcomes rather than consistent principles.
“Where Are You with Consumer — Restaurant & Food Service?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.