LibraryScenariosWhen outside expertise replaces insider knowledge
Scenario

When outside expertise replaces insider knowledge

My company hired a consultant to fix problems that everyone who works here could have told them about for free.

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More people experience this than they realize.

What we've seen

The company paid a consultant to tell them what you could have told them for free.

Ideas that help explain it
Worth thinking about

“Where Are You with Operations?”

If this sounds familiar, the Library can help you find the bigger picture.