LibraryScenariosWhy unconscious bias affects financial decision-making despite training
Scenario

Why unconscious bias affects financial decision-making despite training

My credit analysis training taught me to be objective but I find myself making assumptions about applicants based on their zip codes.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You're catching yourself judging people in ways you know aren't fair.

Ideas that help explain it
Worth thinking about

“Where Are You with Financial Services — Banking & Credit?”

If this sounds familiar, the Library can help you find the bigger picture.