LibraryScenariosWhen Service Providers Use You as Their Emotional Support
Scenario

When Service Providers Use You as Their Emotional Support

My hair stylist talks nonstop about her personal problems during appointments and I feel like I am paying to be her therapist instead of getting the service I need.

Aurelius
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More people experience this than they realize.

What we've seen

Your stylist unloads her problems on you, and you feel like you're paying to be her therapist.

Ideas that help explain it
Worth thinking about

“Where Are You with Consumer — Personal Services & Wellness?”

If this sounds familiar, the Library can help you find the bigger picture.