LibraryScenariosWhen Insurance Technicalities Deny Obvious Claims
Scenario

When Insurance Technicalities Deny Obvious Claims

My house flooded and my insurance company says it was groundwater not flood water so it is not covered and I cannot understand the difference.

Aurelius
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More people experience this than they realize.

What we've seen

Your insurance won't cover your flooded home over a word you don't even understand.

Ideas that help explain it
Worth thinking about

“Where Are You with Consumer — Insurance Practice?”

If this sounds familiar, the Library can help you find the bigger picture.