LibraryScenariosHow to handle impossible staffing situations
Scenario

How to handle impossible staffing situations

My manager keeps scheduling me to work alone during the busiest hours and then gets mad when I cannot keep up with everything.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You're left to handle the rush alone and then blamed for not keeping up.

Ideas that help explain it
Worth thinking about

“Where Are You with Consumer — Retail Operations?”

If this sounds familiar, the Library can help you find the bigger picture.