My manager told me to stop asking customers if they really need overdraft protection because it reduces revenue.
More people experience this than they realize.
You are being explicitly instructed to avoid practices that would benefit customers at the expense of institutional profits.
“Where Are You with Financial Services — Banking & Credit?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.