LibraryScenariosWhen Service Providers Treat You Like You Are Invisible
Scenario

When Service Providers Treat You Like You Are Invisible

My manicurist always books me at the same time as her friend so they can talk in their native language while ignoring me for an hour and I feel like an ATM with hands.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You're paying for care but being treated like a walking wallet.

Ideas that help explain it
Worth thinking about

“Where Are You with Consumer — Personal Services & Wellness?”

If this sounds familiar, the Library can help you find the bigger picture.