LibraryScenariosHow to handle rejection without getting defensive
Scenario

How to handle rejection without getting defensive

My prospect told me they went with someone else and I immediately started arguing with them instead of asking why.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

When you lose a sale, you argue instead of asking why, and it's costing you.

Ideas that help explain it
Worth thinking about

“Where Are You with Sales?”

If this sounds familiar, the Library can help you find the bigger picture.