LibraryScenariosWhen production failures create finger-pointing between engineering and manufacturing
Scenario

When production failures create finger-pointing between engineering and manufacturing

My prototypes work perfectly but production units fail 20% of the time and manufacturing says it is a design problem while I think it is a process control issue.

Aurelius
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More people experience this than they realize.

What we've seen

Your design works but the factory version doesn't, and everyone's blaming each other instead of fixing it.

Ideas that help explain it
Worth thinking about

“Where Are You with Engineering — Electrical (Physical Systems)?”

If this sounds familiar, the Library can help you find the bigger picture.