LibraryScenariosWhy negative feedback loops become compulsive behaviors
Scenario

Why negative feedback loops become compulsive behaviors

My restaurant got a brutal one-star review that was mostly unfair and now I refresh Yelp obsessively even though I know it is destroying my mental health.

Aurelius
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The coach is replying

More people experience this than they realize.

What we've seen

You can't stop checking the reviews, even though it's the thing hurting you most.

Ideas that help explain it
Worth thinking about

“Where Are You with Consumer — Hotel, Hospitality & Events?”

If this sounds familiar, the Library can help you find the bigger picture.