My training taught me specific de-escalation techniques but in real situations people do not respond the way the manual said they would.
More people experience this than they realize.
The officer discovers the gap between theoretical preparation and the unpredictability of human behavior.
“Where Are You with Public Safety — Security & Protective Services?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.