LibraryScenariosHow to simplify systems that benefit from complexity
Scenario

How to simplify systems that benefit from complexity

Our commission structure is so complex that even I cannot explain it clearly and salespeople are getting frustrated but fixing it would mean some people make less money.

Aurelius
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More people experience this than they realize.

What we've seen

The pay system is a confusing mess, but fixing it means some people take a pay cut.

Ideas that help explain it
Worth thinking about

“Where Are You with Revenue Operations?”

If this sounds familiar, the Library can help you find the bigger picture.