Our e-commerce platform processes returns and I see people clearly scamming the system daily but my manager says approving everything is easier than fighting.
More people experience this than they realize.
Institutional convenience prioritizes avoiding conflict over preventing abuse, creating moral tension for those implementing policies.
“Where Are You with E-commerce & Digital Retail?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.