Our IT systems are from 2003 and when citizens get frustrated with online services they take it out on me even though I have been requesting upgrades for five years.
More people experience this than they realize.
You are absorbing public frustration for institutional failures you cannot control but must represent.
“Where Are You with Government — Public Administration?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.