LibraryScenariosHow to communicate uncertainty during public health emergencies
Scenario

How to communicate uncertainty during public health emergencies

The community keeps asking me when this outbreak will be over and I honestly have no idea but I feel like I have to project confidence or people will panic.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

People want answers you don't have, but you feel you have to sound confident anyway.

Ideas that help explain it
Worth thinking about

“Where Are You with Healthcare — Public Health & Epidemiology?”

If this sounds familiar, the Library can help you find the bigger picture.