LibraryScenariosWhen outside experts redesign jobs they do not understand
Scenario

When outside experts redesign jobs they do not understand

The company hired consultants to optimize our processes and they are recommending changes that will make our jobs harder and less safe but they have never actually done this work.

Aurelius
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The coach is replying

More people experience this than they realize.

What we've seen

Consultants who've never done your job are pushing changes that make it harder and less safe.

Ideas that help explain it
Worth thinking about

“Where Are You with Manufacturing — Plant & Production Operations?”

If this sounds familiar, the Library can help you find the bigger picture.