LibraryScenariosWhy algorithmic optimization can conflict with human safety and judgment
Scenario

Why algorithmic optimization can conflict with human safety and judgment

The GPS routing software keeps sending our drivers through dangerous neighborhoods at night and when I complain they say it is the most efficient path.

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The coach is replying

More people experience this than they realize.

What we've seen

The software calls it efficient, but it's sending your drivers somewhere dangerous.

Ideas that help explain it
Worth thinking about

“Where Are You with Transportation — Supply Chain & Logistics?”

If this sounds familiar, the Library can help you find the bigger picture.