Periagoge
Scenario

How to handle vendor accountability when promises fail

The vendor promised their solution would integrate seamlessly with our existing systems but three months later we are still debugging connection issues and they blame our infrastructure.

More people experience this than they realize.

What we've seen

The gap between sales promises and implementation reality tests both technical judgment and vendor relationship management.

Your guide for this
Aurelius
Aurelius works with people navigating exactly this kind of situation.
Ideas that help explain it
Worth thinking about

“Where Are You with Technology — IT Operations & Infrastructure?”

Peri

Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.

If this sounds familiar, the Library can help you find the bigger picture.