Three different people complained about me being too aggressive this month and my manager says I need sensitivity training but I think I am just doing my job.
More people experience this than they realize.
The guard experiences disconnection between their perception of appropriate enforcement and others' reception of their actions.
“Where Are You with Public Safety — Security & Protective Services?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.