LibraryScenariosHow to handle being the sole expert on critical systems
Scenario

How to handle being the sole expert on critical systems

We just implemented a new RevOps platform and I am the only one who knows how to use it properly but training everyone else is not technically my job and I am drowning.

Aurelius
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The coach is replying

More people experience this than they realize.

What we've seen

You're the only one who knows the new system, and helping everyone else is burying you.

Ideas that help explain it
Worth thinking about

“Where Are You with Revenue Operations?”

If this sounds familiar, the Library can help you find the bigger picture.