It's been years now, and I've learned to hold my clients close without letting their pain drown me. I stay soft enough to really see them and firm enough to go home at night and sleep. Some days I catch a newer worker looking at me like I've found a secret, and maybe I have.
More people experience this than they realize.
You've learned to care deeply and set limits so the work doesn't burn you out.
If this sounds familiar, the Library can help you find the bigger picture.