The AI clears the routine tickets now, the password resets and quick fixes I used to knock out all day. What lands on me is only the weird, stubborn stuff nothing else could crack. I'm confronting what my role really is when I'm left holding only what the machine couldn't fix.
More people experience this than they realize.
When AI resolves the routine tickets, you're left only with the hard ones and question your role.
If this sounds familiar, the Library can help you find the bigger picture.