The moment there's a line at the desk or my manager is watching, my hands fumble on the keyboard and I forget which screen does what. A check-in that should take two minutes turns into me clicking around, apologizing, feeling everyone's patience thinning. The system I half-know falls apart on me the second any pressure shows up.
More people experience this than they realize.
Any pressure makes you fumble the systems and the check-in flow.
If this sounds familiar, the Library can help you find the bigger picture.