One tough call I can handle. But this morning it was five in a row, each person angrier than the last, and by the fourth I could hear my own voice going flat and tired. There's no gap to breathe between them, and I never catch back up to myself before the next one rings.
More people experience this than they realize.
The hard calls come faster than you can recover from them, and they drain you dry.
If this sounds familiar, the Library can help you find the bigger picture.