I know exactly what to send up and who needs to hear it, down to the person and the moment. But being that good means I'm the one standing in the middle, catching the anger from the customer on one side and my bosses on the other. I'm tired of soaking up blame that was never really mine.
More people experience this than they realize.
You're the one in the middle, absorbing blame from both sides.
If this sounds familiar, the Library can help you find the bigger picture.