LibraryScenariosWhen corporate metrics hollow out the work you once loved
Scenario

When corporate metrics hollow out the work you once loved

After decades in this profession I barely recognize it anymore. It's all metrics now, scripts per hour and wait times, and the care I trained for has been squeezed out to make the numbers work. I'd leave, but the salary has me boxed in, so I keep showing up to a job that's been hollowed out.

Aurelius
Online
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More people experience this than they realize.

What we've seen

Corporate metrics have hollowed out the profession you loved, and the salary keeps you stuck.

If this sounds familiar, the Library can help you find the bigger picture.