LibraryScenariosWhen doing the work is easy but explaining the bill is not
Scenario

When doing the work is easy but explaining the bill is not

I can fix almost anything in a house. But when the homeowner is standing over me, worried about the cost, and I have to explain what's wrong and what it'll run them, I stumble over my words. They start looking at me like I'm hiding something, and I'm not.

Aurelius
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More people experience this than they realize.

What we've seen

You can do the work, but explaining the problem and the bill to a worried homeowner ties you up.

If this sounds familiar, the Library can help you find the bigger picture.