As chief I answer to the community, the department, and the politicians all at the same time, and they never want the same thing. Every call I make, someone walks away certain I got it wrong and let them down. There's no decision left that makes everyone whole, and the weight of that sits on me alone.
More people experience this than they realize.
You answer to everyone at once, and every decision leaves someone sure you're wrong.
If this sounds familiar, the Library can help you find the bigger picture.