LibraryScenariosWhen everyone escalates to you and you can't teach the instinct
Scenario

When everyone escalates to you and you can't teach the instinct

I can debug almost anything, so everyone escalates the ugly ones to me, and I'm proud of that. But I've never figured out how to hand off the instinct I use, the hunch that tells me where to look. So the hard problems all still funnel to my desk, and I've become the bottleneck I never meant to be.

Aurelius
Online
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More people experience this than they realize.

What we've seen

You're the one everyone escalates to, but you can't teach your instinct, so everything jams up on you.

If this sounds familiar, the Library can help you find the bigger picture.