By the end of a first call, I usually know the customer's real problem better than they'd put it themselves, and everything after that just fits. People notice and it works. Now every tricky deal gets handed to me to go find out what's really going on, and I'm stretched across all of them.
More people experience this than they realize.
You're so good at finding the real problem that every hard deal now gets handed to you.
If this sounds familiar, the Library can help you find the bigger picture.