I can get a program up and running and keep it going, but when my boss asks if it actually worked, I freeze. I know people showed up and seemed happy, but I can't turn that into proof. It feels like I built the whole thing and still can't answer the one question that matters.
More people experience this than they realize.
You can run a program but can't show whether it actually made a difference.
If this sounds familiar, the Library can help you find the bigger picture.