I can fix almost anything through a screen, and everyone's day gets saved by someone they never actually meet. I close ticket after ticket alone in my spare room, headset on, no one beside me to catch the win. The problems get solved, but at the end of the day it's just me and a quiet house.
More people experience this than they realize.
You can fix anything remotely, and solving everyone's problems alone through a screen wears on you.
If this sounds familiar, the Library can help you find the bigger picture.