I can send most notes on my boss's behalf without a second thought now. But when the message is touchy, some quiet power struggle underneath every word, my hands go cold over the keyboard. One wrong phrase and I've made an enemy for someone who isn't even me. I read it fifteen times and still hit send holding my breath.
More people experience this than they realize.
You can speak for your boss on routine things, but the delicate, political messages leave you anxious.
If this sounds familiar, the Library can help you find the bigger picture.