I've redesigned how whole companies run, cutting waste and smoothing every step. But lately I look at what I've built and wonder if faster and leaner ever made anyone's day actually better. I'm very good at making things efficient, and I'm no longer sure efficient was the point.
More people experience this than they realize.
You're great at making things efficient, but you doubt it ever made anything better.
If this sounds familiar, the Library can help you find the bigger picture.