LibraryScenariosWhen managing IT pulls you away from the systems
Scenario

When managing IT pulls you away from the systems

I became the IT manager, and now I run tickets, budgets, and people all day long. There was a certainty I loved, a server down at 3 a.m. and my own hands bringing it back to life by dawn. Now I approve purchase orders while someone else does the work I could always be sure of.

Aurelius
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More people experience this than they realize.

What we've seen

You run tickets, budgets, and people instead of the systems you could always keep alive yourself.

If this sounds familiar, the Library can help you find the bigger picture.