I can keep most people in the loop and happy now. But this week one group wants the opposite of what another group demands, and both are looking at me to decide. Whatever I say, someone walks away angry, and I'm the one caught in the middle of a fight I didn't start.
More people experience this than they realize.
You can keep people informed, but when their goals clash you're the one caught in the middle.
If this sounds familiar, the Library can help you find the bigger picture.