Most customers I can handle without breaking a sweat now. But this morning a man stood in his doorway yelling that the bill was a robbery, and my hands started shaking. Hours later I was still replaying it, that same knot in my chest.
More people experience this than they realize.
You've gotten steady with customers, but the angry ones and the non-payers still shake you.
If this sounds familiar, the Library can help you find the bigger picture.