On my desk is a policy that follows every rule and pleases the people above me, and I keep thinking about the family it's going to hurt. I feel pulled three ways at once, between the regulations, the politics in the building, and the actual human beings on the other end of it. Most days I just sit in that tension and try not to lose sight of the people.
More people experience this than they realize.
You're caught between the rules, the politics, and the real people your decisions affect.
If this sounds familiar, the Library can help you find the bigger picture.