I got sales and marketing in the same room and they shook hands on shared goals. Three weeks later marketing says the leads were worked badly and sales says the leads were junk, and everyone's pointing again. I keep patching the peace, but holding both sides to what they promised is like herding smoke.
More people experience this than they realize.
You get sales and marketing to agree but can't keep them accountable to each other.
If this sounds familiar, the Library can help you find the bigger picture.