The site goes down and my mind goes blank. I start clicking everything, changing things at random, making it worse while everyone watches the chat and waits. Somewhere in me I know there's a calm, orderly way to do this, but in the moment all I do is flail.
More people experience this than they realize.
When something breaks you panic and thrash instead of working it in order.
If this sounds familiar, the Library can help you find the bigger picture.