The alarm went off and everyone started moving, and I just stood there. I couldn't remember if I was supposed to call it in, lock things down, or get people out. By the time my head cleared, someone else had already handled it, and I felt useless in the one moment I was supposed to step up.
More people experience this than they realize.
When an incident hits, you freeze and don't know your part.
If this sounds familiar, the Library can help you find the bigger picture.