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When staying calm on every call slowly hollows me out

I can take any furious caller and talk them down to calm, and I'm proud of that. But I do it eight hours a day, sounding warm and patient while I feel nothing at all. Somewhere in all that practiced calm, the real me got quieter and quieter until I can barely hear myself.

Aurelius
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More people experience this than they realize.

What we've seen

Performing patience all day, every day has slowly emptied out the person underneath.

If this sounds familiar, the Library can help you find the bigger picture.