Someone from the new team asks me a simple question about their health plan, and I freeze. There are so many programs, so many rules, so many exceptions, and they all blur together in my head. I nod like I know, then go hide in the handbook and hope I find the answer before they notice.
More people experience this than they realize.
The sheer number of benefits programs and rules leaves you overwhelmed.
If this sounds familiar, the Library can help you find the bigger picture.