A woman dropped off her car today trusting me completely, and she'd never know if I told her she needed brakes she doesn't. The shop's slow this month and that easy few hundred dollars is right there for the taking. I stood at her car with the quote in my hand, feeling the pull between the money and the truth.
More people experience this than they realize.
You feel the daily pull to profit from what customers can't see, against staying honest.
If this sounds familiar, the Library can help you find the bigger picture.