When a customer says the price is too high, I have a smooth answer ready. But when someone gives me a flat no, or just goes quiet and will not say why, I fall apart. All my practiced lines dry up and I start talking too fast.
More people experience this than they realize.
You have learned the usual pushbacks, but a hard no or dead silence still rattles you.
If this sounds familiar, the Library can help you find the bigger picture.